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Security Systems in Indianapolis
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Indianapolis?

An alarm system is designed to defend your property. But what occurs if your home security alarms go off in Indianapolis? What are the right steps to take to help make sure you and all your family members are taken care of?

Your first priority is to avoid panicking. Know that your 24/7 monitoring professionals are always standing by to assist. Then follow these steps to be prepared for any crisis at your property.

Our Committed Professionals Are There For You

A 24-hour monitoring agent is alerted in an instant as soon as your Indianapolis home security alarms go off. Once an agent is informed, they will contact you n a hurry to figure out what caused your home’s defense. Your protection devices may go off in various situations, including:

  • Criminal activity

  • Smoke

  • Flood

  • Alarm tripped by accident

In situations when the alarm was tripped accidentally—like forgetting that the motion sensors are turned on when you open a window— a monitoring specialist will reach out to find out if help is needed. Supply them with your proper code, and they will cancel the alarm.

If you have an urgent situation, the monitoring agent will dispatch your local emergency services, including police, fire, and EMS, to your residence. They will even act as your proxy if you are not on site. Your dedicated monitoring staff will even inform authorities which entry sensor was set off, helping them prepare for a potentially hazardous environment. The monitoring expert will maintain a connection with you to keep you in control and instruct you on what the next steps should be.

Steps to Take if Your Alarm Goes Off In Indianapolis

Waking up in the wee hours of the morning to an alarm going off can be incredibly scary—even moreso if you aren’t clear as to why it’s happening. The most important thing you can do is remain calm and proceed with the following:

  • Before anything else, move to a safe place. Collect all members of your family including pets as quick as you can and get into a secure room within your residence or exit as quickly as possible. It's a common tendency to feel like you need to deal with the problem by yourself, but this can be incredibly dangerous. As an alternative, focus on trying to keep you and your loved ones safe and let the professionals handle the problem.

  • As a second step, utilize your smartphone’s convenient security app to stay connected with your monitoring agent. They'll notify responders who will be en route to your residence within minutes.

  • Lastly, keep a persistent line of communication with your monitoring specialists and emergency responders. You are able to be connected, so all parties are sharing information. On the other hand, if you can't speak directly to emergency services, you can still receive alerts via text. Even if it’s only a false alarm, it's wise to keep adequately communicating with everyone involved so you know what to do should a legitimate crisis happen.

Get Protection For All Security Risks in Indianapolis with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems ensures you and your family are secured. With 24/7 monitoring, smart locks, and safety alarms, your home will remain the secured refuge it's supposed to be. Create a comprehensive home security solution by completing the form on this page or call (317) 268-5461 to take the first step toward a secure property.